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Cisco Internetwork Troubleshooting is an
instructor-led, five-day course with
hands-on lab exercises.
The course covers the developments in Cisco IOS Release 11.2
and Catalyst software release 3.1(2a).
CIT 4.0 teaches students how to baseline and troubleshoot
an environment using Cisco routers and switches for multiprotocol
client hosts and servers connected with the following:
- Ethernet, Fast Ethernet, and Token Ring LANs
- Serial, Frame Relay, and ISDN BRI WANs
Course Objectives
This advanced course provides networking
professionals with the troubleshooting processes on
Cisco Routers and Catalyst Switches
Who Should Attend
Network systems analysts and maintenance
personnel responsible for troubleshooting network problems.
Prerequisites
Prerequisite skills and knowledge the students
must possess to fully benefit from the training deliverable
must include other Cisco education offerings that the students
must complete before beginning CIT:
- Introduction to Cisco Router Configuration
- Advanced Cisco Router Configuration
- Cisco LAN Switch Configuration
Note: Because CIT 4.0 has technical content
beyond the router-centric limits of the past CIT courses,
students must have LAN switch and Fast Ethernet skills and
knowledge.
The graphic shows the proposed curriculum
flow with CIT prerequisites.
Students with ICRC and ACRC plus job experience
on routers will also need a background in LAN switching technology
to be successful in CIT Release 4.0.
Course Outline
Introduction
Troubleshooting Processes
- Support Resources for Troubleshooting
- Using Troubleshooting Methods
- Identifying Troubleshooting Targets
- Applying Cisco Troubleshooting Tools
- Workgroup Discovery Lab and CCO
- Protocol Analyzer Lab (optional)
- Using a Troubleshooting Method
- Documenting Symptoms, Actions and Results
- Classroom Baseline Discovery Lab
- Tracking Log-ins and Connections
- Using Cisco show and debug commands
Routing and Routed Protocol Troubleshooting
- Diagnosing and Correcting Campus TCP/IP
Problems
- Diagnosing and Correcting Novell Networking
Problems
- Diagnosing and Correcting AppleTalk
Problems
- TCP/IP Remote Host Access Lab
- TCP/IP Traffic and Routing Lab
- TCP/IP Multirouting Protocol Lab
- TCP/IP on Windows 95/NT Lab
- Novell IPX Server Not Found Lab
- Novell IPX Service Advertisement Lab
- AppleTalk No Zones Found Lab
- AppleTalk Routing and Access Lab (voided)
Campus Switch and VLAN Troubleshooting
- Diagnosing and Correcting Catalyst Problems
- Troubleshooting VLANs on Routers and
Switches
- Catalyst 5000 and Spanning-Tree Protocol
Lab
- Interworking Router and Switch VLANs
Lab
WAN Troubleshooting
- Diagnosing and Correcting Frame Relay
Problems
- Diagnosing and Correcting ISDN BRI Problems
- Frame Relay Connection Problems Lab
- ISDN BRI Connection Problems Lab
Hands-on Lab Guide
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